Shipping policy

Processing
Orders are processed as quickly as possible after being placed. In most cases, orders are shipped within 1 business day.

Orders placed during weekends or public holidays will be processed on the next business day.

Delivery Time
Netherlands & Belgium: delivery typically within 1–2 business days.
We aim to deliver within 48 hours.

During busy periods or unforeseen circumstances, delivery times may be slightly longer. In such cases, we will keep you informed via email.

Shipping Costs
We offer free shipping on all orders within the Netherlands and Belgium.

Taxes
All prices on our website include VAT. No additional charges will be applied upon delivery.

Track & Trace
Once your order has been shipped, you will receive a track & trace link to follow your delivery.

Shipping Area
We currently ship exclusively within the Netherlands and Belgium.

Delivery Liability
We rely on external carriers. Delays caused by the carrier are beyond our direct control.

Address Information
The customer is responsible for providing a correct delivery address. Any additional costs resulting from incorrect address details may be charged.

Contact
For questions regarding shipping, please contact:
info@pawpau.eu